Privacy Policy

CHEMISTRYINDIA.COM recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on CHEMISTRYINDIA.COM and other offline sources. This Privacy Policy applies to current and former visitors to our website and our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

CHEMISTRYINDIA.COM is a property of CHEMISTRY DESIGN Private Limited, an Indian Company registered under the Companies Act having its Regd. Office: Premises no.3, 1st Floor, Elysium Mansion, 7, Walton Road, Colaba, Mumbai 400001

Information we collect

We collect your name, email, mobile number, phone number, street, city, state, pin code, country, and IP address.

We collect your billing name, billing address, and payment method when you make a purchase. We do not collect your credit card number or credit card expiry date or other details about your credit card on our website. Credit card information will be obtained and processed by our online payment partner.

We collect the information you post in a public space on our website or a third-party social media site belonging to CHEMISTRYINDIA.COM
If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, the duration of time spent on our website, pages accessed, or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

Ways we collect information

We collect information directly from you when you register at our website. We also collect information if you post a comment on our websites or ask us a question through phone or email.

We use tracking tools like Google Analytics, browser cookies, and web beacons for collecting information about your usage of our website.

We get information about you from third parties, this could include your name and email address.

Use of your personal information

We might use the information you provide to contact you for confirmation of a purchase on our website or other promotional purposes.

We use the information to respond to your requests or questions related to your order

We might use your information to customize your experience with us. This could include displaying content based on your preferences.

We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

We may use the information to protect our company, our customers, or our websites for security purpose

We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our offers or products, or third-party offers or products we think you might find interesting.

We might send you emails or SMS about your account or a purchase

We use information as otherwise permitted by law.

Sharing of information with third-parties

We share information with vendors who help us manage our online registration process or payment processors or transactional message processors.

We share your information with event organizers and other parties responsible for fulfilling the purchase obligation. The event organizers and other parties may use the information we give them as described in their privacy policies.

We will share information with our business partners. This includes a third party who provides or sponsors an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.

We may share information if we think we have to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests it. Or, we might also share information when we are investigating potential fraud.

We may share your information for reasons not described in this policy. We will inform you before we do this.

Email Opt-Out

You can opt-out of receiving our marketing emails. To stop receiving our promotional emails, please Email - customercare@chemistryindia.com

It may take about ten days to process your request. Even if you opt-out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

Third-party sites

If you click on one of the links to third-party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.

Grievance Officer

If you have any questions or comments about these Terms of Use, please contact us by email at customercare@chemistryindia.com

If you notice any discrepancies in the information provided to us or have any grievance against us, you may contact our Grievance Officer. The details of the Grievance Officer are as follows: customercare@chemistryindia.com

Updates to this policy

From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy are subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.